Join Michael & Associates, Attorneys at Law, as a Senior Process Improvement Specialist and play a pivotal role in transforming our operational effectiveness. We are not just a law firm; we are a forward-thinking team committed to leveraging data and technology to enhance our services and client experience.

In this key position, you will analyze existing processes, identify areas for improvement, and implement innovative solutions that drive efficiency across all departments. Your expertise will be instrumental in shaping how we operate and deliver exceptional service to our clients, helping us maintain our position as a leader in the legal industry.

Requirement:

• Has 10+ years of experience in process analysis and improvement, preferably in a legal or professional services environment.
• Strong analytical and problem-solving skills with a focus on data-driven decision making.
• Proven experience in process mapping and modeling techniques.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Familiarity with Lean, Six Sigma, or other process improvement methodologies.
• Ability to manage multiple projects and deadlines in a fast-paced environment.